Return Policy – Tayibaat

Overview

If you’re looking to return your order for whatever reason, we’re here to help.

We offer free returns within 30 days of purchase. You can return your product for a different product, or a refund to the original payment method.

Exceptions

The following items are exempt from being returned:

Gift cards
Downloadable products (such as PDFs)

Eligibility

There are certain situations where a refund won’t be granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, please first check with your bank and/or credit card company. It may take some time before your refund is officially posted.

If you’ve done that and you still have not received your refund yet, please contact us at office@tayibaat.com.au

Exchanges

If your item is eligible for a refund but you would prefer to exchange for a different product instead, simply let us know.

If you’d like to exchange for an item with a lesser value, we’ll issue a partial refund for the difference in value.

If you’d like to exchange for an item with a greater value, we’ll issue you with an invoice for the difference in value.

Shipping returns

We will let you know where to ship your item to at the time of return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.