Shipping Policy

Orders are shipped from Sydney, Australia.

Carriers

• We use Sendle and Australia Post to deliver your orders.

Handling Time

• Orders are processed within 2-4 business days after purchase.

Delivery Areas

• Customers with an address in Australia and New Zealand are able to purchase directly from our online store, however we have also shipped to other places such as the UK and Singapore!
• If you live outside Australia and New Zealand please contact us to arrange payment and delivery.

Shipping Rates and Delivery Times

Delivery times vary based on your location.

Standard Shipping in Australia and New Zealand:

• Standard shipping is free on orders over $99
• Standard shipping is $10 on orders $99 and below

Express Shipping:

• Please contact us for a quote if you require express shipping, and we’ll endeavour to get your package to you ASAP.

International Shipping:

• Shipping costs outside Australia and New Zealand can vary greatly depending on package size and weight, and destination.
• Please contact us and we’ll do our best to provide a reasonable shipping quote that’s fair on you and us.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.

Shipping Delays

• While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times.

Customs and Duties

• International buyers are responsible for any customs and import duties that may apply.

Need Help?

• If you have any questions or concerns about your order, please contact us at office@tayibaat.com.au